1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
It is important to us to protect your privacy,our website is a secure site and any personal information is for our use only.
We abide by the data protection act 1998 the only information we need to process your order is:
Name:-
Address:-
Telephone Number:-
Email Address:-
Credit/Debit Card Number:-
Expiry Date:-
Issue Date:-
Security Code.
We only use this information to confirm reciept of your order and keep you upto date with the progress of your shipment.We also like to keep you informed of new products via our newsletter and special offers.We do not give out your details to third parties.
Please email me direct with your head measurements after purchase, failure to do this will result in the hat being made in a standard size
Sorry No all items are made for you and your size so unfortunately no returns or refunds will be given
Dec 15, 2024
I can’t review the fascinator as it got lost in the post, however I cannot speak highly enough of Marie-Anne. When she was first about to dispatch I asked if she could wait as we were away for a few days. She happily agreed. Unfortunately when it was dispatched it went missing in transit. Marie-Anne has now made me a replacement but she has agreed not to dispatch it until New Year at my request. Her willingness to accommodate and her communication is second to none. A first class seller.